Pleasant or not. Giving or condescending. Friendly or dull. It’s a lot easier working with another real estate agent who does not act like a computer or a director. I’ve recently experienced both, as the listing agent and the buyer’s agent. Charm school they did not attend. Realtors primarily communicate on the phone. Voices convey everything. Nuances in tone convey smiling, openness, and manners. Two things are important, the proper representation of the agent’s client, and business and interpersonal demeanor. Proper representation of the client is normally aided by being polite and easy to deal with (fun is even better). It doesn’t matter if it’s a three-million dollar sale or a $100,000 sale. Asking how someone’s day is, and being sincere about it, makes the wheels of business run smoothly. Kindness is more important than being right. Respect and non-judgment are more important than a sale. Heck, they could even make the sale.
It’s Wendy… It’s Sold!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Email Wendy: [email protected]
Wendy Rulnick, Broker, lists and sells real estate in Destin, Santa Rosa Beach, 30A, Miramar Beach, Crestview, Sandestin, Seaside, Rosemary Beach, Okaloosa Island, Fort Walton Beach, Niceville, Freeport, Bluewater Bay, Navarre, Florida.