Is it Better to be “Right” or “Polite”?
This morning I received a somewhat terse email from an agent asking for a document related to a home sale. The agent represented the buyer and asked me to get a contract addendum to her right away. Normally, I’m quite fast routing documents, so thought it was odd that I hadn’t already sent it. It’s been one of those weeks. Anyway, I responded quickly and said I would follow up. I went ahead and found a copy on my phone and sent it to the agent. Since I hadn’t finished my morning coffee, it dawned on me slowly. Hadn’t I already sent it to her and to the title agent a few days ago? I checked back and there it was – sent to both parties with a subject line. Can you think of how many people would have re-forwarded the email to show that the task had already been completed? Or said – “I already sent it to you”? The point would be to make the other party feel like a dummy. To feel less competent. To show off our better work practices. I think this is tempting in human nature. I did not. I never said a word. Would you?
It’s Wendy… It’s Sold!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Email Wendy: [email protected]
Wendy Rulnick, Broker, sells real estate in Destin, Santa Rosa Beach, 30A, Miramar Beach, Crestview, Sandestin, Seaside, Rosemary Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Florida.