Is it Better to be “Right” or “Polite”?

This morning I received a somewhat terse email from an agent asking for a document related to a home sale. The agent represented the buyer and asked me to get a contract addendum to her right away.  Normally, I’m quite fast routing documents, so thought it was odd that I hadn’t already sent it. It’s been one of those weeks. Anyway, I responded quickly and said I would follow up.  I went ahead and found a copy on my phone and sent it to the agent. Since I hadn’t finished my morning coffee, it dawned on me slowly. Hadn’t I already sent it to her and to the title agent a few days ago?  I checked back and there it was – sent to both parties with a subject line.  Can you think of how many people would have re-forwarded the email to show that the task had already been completed? Or said – “I already sent it to you”?  The point would be to make the other party feel like a dummy.  To feel less competent. To show off our better work practices.  I think this is tempting in human nature. I did not. I never said a word. Would you?

It’s Wendy… It’s Sold!

Wendy Rulnick, Broker, Rulnick Realty, Inc.
Call 850-259-0422
Email Wendy: itswendy@rulnickrealty.com

Wendy Rulnick, Broker, sells real estate in Destin, Santa Rosa Beach, 30A, Miramar Beach, Crestview, Sandestin, Seaside, Rosemary Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Florida.

Subscribe

Get new posts emailed to your in-box