The Florida Attorney General,

Apparently, Attorney General McCollum has heard the same cries.  Yesterday he issued a press release and copy of letters he sent to the major mortgage servicers.

McCollum cites poor treatment and no assistance to Florida homeowners unable to pay their mortgage and facing foreclosure.   He has written letters to executives of Bank of America, JP Morgan/Chase, Wells Fargo and Wachovia.  Specifically, McCollum states Florida borrowers are:

·         Placed on hold for excessive periods when calling for help

·         Transferred from department to department and person to person

·         Forced to submit identical paperwork again and again

·         Forced to speak to unknowledgeable representatives

·         Never informed  about the status of their loan modifications

·         Provided no avenue for complaints

Bill McCollum says these practices are “irresponsible and unacceptable”. 

All I can say, is, “Hurrah, Bill!”  Thank you for taking a stand with these monstrous corporations.  As a Destin short sale specialist, I deal with them every day.  There is no such thing as customer service and courtesy anymore.  As you say, the tone is quite different from when these lenders originated these very loans. 

I hope your letter brings pause, attention and ACTION from these corporations who are forcing borrowers into foreclosure.

It’s Wendy!

Wendy Rulnick, Broker, CRP, CRS, GRI, ABR     Rulnick Realty, Inc.

Destin FL Real Estate

Destin Short Sales & Pre Foreclosure Help.

Read Wendy’s Destin Real Estate Blog

Call toll-free 1-877-ITS-WNDY (1-877-487-9639) or local 850-650-7883 ext 204

Email Wendy: itswendy@rulnickrealty.com

The post Florida Homeowners Facing Foreclosure – Attorney General is Calling Out Lenders! first appeared on Rulnick Realty.